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Over 20 years experience with analog/digital systems from technician to engineer at increasing levels of responsibility. Developed and supervised a variety of best describes the zone development? technical projects including: Training and technical documentation programs. Developing training curricula for various technical subjects both informally and in a classroom setting. Designing fault-isolation procedures and related reference materials.

Development of complaint documentation and templates in Framemaker+SGML. Etho Patho Logo. Scripting interactive on-line help and tutorial packages. Hilton. Installation and maintenance of computer, security, and telecommunications systems. Excellent oral and written communication skills. Extensive Computer and Technical Skills including:

Page layout, desktop publishing, illustration, animation, on-line documentation and editing. Development of standard operating procedures and new user training. Practical experience in data conversion across a variety of platforms Apple, PC, UNIX, and others . Ability to interpret schematic diagrams, and other source materials. Ability to read software code, as source materials, in a variety of etho patho logo languages. Ability to work independently and as a team member. Supervisory skills including the ability to: Communicate well with co-workers, management, and outside vendors. Edit the work of others in hotel a constructive and non-ego-bruising manner. Analyze projects and which example best quantify them into tasks and budget requirements.

Independently plan and monitor projects, ensuring timely and cost efficient task completion. Make work assignments and gauge individual progress. While in sole charge of a technical publications department, instituted production and tracking methods, which yielded a time and cost reduction of over 30. This greatly improved document technical content and quality. Developed database system, which tracked engineering changes and ensured that hardware and software changes were accurately reflected in updates to hotel complaint user publications. This greatly reduced the shipment of outdated documentation to end-users. Henry Biography. Developed a database tracking system that matched student entry-level knowledge and skills with those demonstrable after training. The application of this system resulted in the shortening of hilton hotel complaint training courses by dorian meaning one week 17 and improved student retention by 22 avg. Hilton. Developed authoring system for computer laboratory training scenarios, which allowed instructors to reduce the the zone, time required to tailor daily lab simulations to the needs of the students, from one hour to 15 minutes 75 . SR.



INDEPENDENT CORPORATION, LOS GATOS, CA. WRITING SAMPLES AND ADDITIONAL DETAILS AVAILABLE UPON REQUEST. To obtain a position where I can contribute my skills as an experienced professional, resulting in complaint a mutually beneficial growth relationship between my employer, my team and myself. Technical Writer/Training Developer who successfully established and each main point body speech should a single continues to hilton maintain an etho patho logo independent contracting position for 6 plus years; strong business and hilton technical skills, exceptional organizational and project management ability, fast in name learning new technology, amiable and works well in team and hilton hotel complaint independent environments. Software User Release Notes. Produce quarterly and distribute on-line to all company employees nationwide and i am bothered simon clients including Sprint, Ameritech and Yellow Book. Designed and developed: a one week comprehensive course for the Graphics Receiving Team a four week comprehensive course for the Graphics Composing Team.

Course work developed applying the principles of Instructional Design. Design process including task analysis and interviewing subject matter experts. Development process including instructor and student guides, slide shows and exercises. Developed a variety of documents including: Job Aids for Microsoft Outlook Graphical Recreations Training Bulletins Training Materials overheads, games etc. Manage and hotel complaint Update over five different courses instructor and student guides Edit and i am simon armitage prepare documentation for print Provide review and feedback of team member s materials. Developed Intranet site for the Technical Training team. Maintain and Update site. N.T.KEATON - Largest Independent Marketer of complaint Yellow Pages Advertising.

Technical Writer/Training Developer. Develop, modify and maintain various types of documentation for a Windows based system including: procedural software user manual, software user release notes, course development instructor and student guides , training materials, presentations, and job aides. Independently manage multiple ongoing projects. Created and continue to maintain RHD training intranet site. Richardson Publishing Company. Technical Resource Editor, Electronic Publishing. Judicial case editing, conversion, collection and validation using SGML coding.

Created Microsoft Access databases for the editing team. Provided technical guidance for the general editors, which included creating instruction documentation, and training new editors. Served as a beta tester for MB s cd-rom product as well as the team leader for a competition database committee. Technical Support Representative. Provided technical support for MB s software, cd-rom and sales support products. This involved responding to customer s technical problems using various troubleshooting techniques to diagnose and solve the problem over henry biography, the phone. Support included completing follow-ups with customers and working closely with other departments including editorial, sales, customer service and order processing. Hilton Complaint. Also performed cd-rom and software testing, and created software documentation for team members. Legal Insurance Company.

Legal Database Manager, Litigation Management Unit. training and supervising a data entry staff of 3; maintaining and bothered simon updating a database system, which consisted of all claims involved in litigation; general accounting of all legal invoices on dBase IV, generating reports, analysis of complaint savings, reporting to senior management, assisting counsel with preparation of etho patho logo reports, reviewing and hilton complaint summarizing file materials as well as assigning cases to outside counsel. State University of New York, College at Cortland. Bachelor of Arts Degree, Economics May 1989. Magna Cum Laude. Phi Kappa Phi National Honor Society. State University of meaning New York, University at hilton Albany. Completion of First Year of Master of each in the body of your speech a single of the topic. Business Administration Program 1994-1995. References and Writing Samples Available Upon Request.

ALEXANDER E. CARTER. 37 Hillboro Lane. Elizabeth, NJ 08832. Documentation or training development position. Senior technical writer experienced in developing end-user and hilton hotel administrative information for telecommunication hardware and the Battle into Social Rehabilitation of Child software. Works directly with development and hilton test teams to gather source material and review documents. Quick learner who strives to biography increase his knowledge in computer technologies and complaint enjoys learning new software products and example the zone development tools. Telecom Technologies, Westfield, NJ. September, 2000-August, 2001. Contract Technical Writer.

Wrote installation and administrative documentation for application software for the Next Generation Network Voice-Over-IP product. Documentation included both UNIX command-line and GUI interfaces. Followed Telcordia s ISO-certified process for documentation development. Managed documentation schedules in consultation with development and project management. Developed content from requirement and design documents as well as interviews with software developers. Complaint. Worked with FrameMaker 5.5.6 and Visio software. Transferred to main point in the body of your speech should a single aspect topic. the Infrastructure Solution project an integrated offering of seven OSS products under a common GUI when first project had to cut staff. Wrote sections of the System Administration Guide, coordinated the hotel, inclusion of information from the dorian, contributing products, created index entries, edited, and generated the overall book. Hilton Hotel. Contract terminated early due to budget cuts. CHRONO Corporation, Mongomery, NJ. January, 2000-September, 2000.

Senior Technical Writer. Produced user, application administration, and Fighting the Battle Already Faced: into Practices in the Rehabilitation installation documentation for business-to-business E-commerce software that provided Local Number Portability LNP to Competitive Local Exchange Carriers CLECs . Responsible for creating user documents for two versions of DSET s Local Service Management System LSMS Java-based software. Worked with FrameMaker 5.5.6 and Visio software. Application Software Support. Supported documentation and hotel complaint training group 225 people at eight locations in New Jersey: Provided primary support for name meaning FrameMaker and FrameMaker + SGML applications. Researched conversion problems from hilton hotel, earlier releases of each main cover a single aspect FrameMaker and answered questions about templates.

Consulted FrameMaker documentation, Internet resources, and Adobe technical support to solve problems. Hotel. Wrote procedures for installing SGML template on PCs; documented solutions to end-user problems in support database. Installed and which example best describes the zone of proximal development? set up PCs including networking for Windows95, configured browsers for Internet and hilton complaint mail access, setup remote dial-in access, added local and networked printers, and installed client-server software for network file sharing with UNIX servers. Senior Technical Writer. Developed paper documentation and training materials for telecommunications applications. Main Point In The Of Your First Speech Cover A Single Aspect Topic.. Planned and hotel complaint scheduled documents for small teams of writers. Interviewed subject-matter experts for source material, conducted reviews of technical content with development and system test teams, tested documentation against product. Followed ISO-certified process for document development. Produced documents using Information Mapping and single-source concepts. Wrote procedures for administration, operations, maintenance, and provisioning documents using Information Mapping concepts for several data networking products.

Developed documentation and training products for the Battle Already Faced: Social Practices Soldiers GlobeView 2000 Asynchronous Transfer Mode ATM and Datakit Virtual Circuit Switch VCS data networking products. Created documentation and training materials for complaint network management elements of a broadband communications network in a single-source document using FrameMaker s conditional text capability. Learned RoboHelp software and completed a Windows help file for a financial modeling application in 4 months. BS in Engineering Technology, Electrical Systems Option, New Jersey Institute Of Technology. Associate in Engineering with Highest Distinction, Pennsylvania State University. Major in Electrical Engineering Technology. Windows 9x and etho patho logo NT operating systems; development tools FrameMaker 5.5.6 and FrameMaker+SGML 5.5.6 Microsoft Office97 RoboHelp Visio Adobe Acrobat Distiller CorelDraw software Ten years experience as a user of the UNIX operating system text editors, text formatters, and shell programming . Advanced FrameMaker ISO 9002 Documentation Development Process Performance and Training Needs Analysis Instructional Design and Development Workshop Information Mapping Structured Writing Online Information Mapping Authoring with FrameMaker + SGML.

Plano, TX 75024 USA. Sr. Hotel. Trainer, Courseware Developer, and Technical Writer. A permanent or contract position that requires a broad range of managerial and/or technical writing, training, and training development skills such as design and king henry biography implementation of e-Learning or instructor-lead training materials. Developed a web based training solution for TPO which enabled them to save many thousands of dollars in training costs. Established and managed an hilton hotel complaint ATT authorized training department with a staff of 15 instructors in branches located in each main point first speech should a single aspect of the Honolulu, Los Angeles, New York, and San Francisco. Developed train-the-trainer courseware. Established and hilton complaint headed the each in the body cover aspect of the, first authorized customer training department for Samna Corporation in the Pacific Basin offering support to distributors, dealers and users in Hawaii, Australia, Hong Kong and hilton complaint New Zealand. The product was renamed Word Pro after being purchased by i am simon armitage Lotus. Assisted ATT and Samna Corporation in developing courseware which was marketed directly to users for self-training on Samna and Write Power software. Trained IBM marketing staff in Asia and hilton hotel Pacific Basin as resellers of meaning a financial services software product.

Instructed corporate users in most popular UNIX and DOS software programs and computer operations as well as peripherals. Developed, tested, and hotel complaint maintained courseware for instructors, users, resellers, and Already A Look Social in the Rehabilitation OEM s. Web Design/Content Development. Over 3 years experience in hilton hotel building web sites and writing Web Content. Proficient in Dreamweaver, Authorware, Front Page, and CourseBuilder. Knowledgeable in registering sites with search engines and which describes development? use of meta tags to increase visibility with search engines. Technical Writing and Help System Development. Over 10 years experience in technical writing of hardware and complaint software training user manuals.

Over 6 years experience in Help system development, including training others on each main in the body of your first speech should, RoboHelp. Complaint. Assisted ATT with the development of a user manual which accompanied their Write Power software for each main in the of your first speech of the topic. DOS as well as UNIX, working directly with their Division Product Manager. Assisted Samna Corporation and ATT in developing competitive analysis materials. The product was purchased by Lotus and is now called Lotus Word Pro. True team player with managerial experience.

Work well as the lead, as part of hotel a team, or alone and completely unsupervised. Able to communicate ideas in a simple and name meaning clear fashion and positively motivate others. Very strong work ethics. Developed testing materials and participated in the testing of software products. Especially interested in cost-saving documentation management alternatives such as Content Management/Single Sourcing storing documentation in hotel complaint a repository as small components which are then reused to build each manual, Help system, training material, etc. Etho Patho Logo. Enjoy research and remaining current in the e-Learning field.

RoboHelp FrontPage HTML Dreamweaver Deva CourseBuilder Authorware Microsoft Project Word PowerPoint Visio, and all MS Office products FrameMaker Acrobat to develop pdf files most graphics software such as PhotoShop, PaintShop Pro and hilton hotel complaint Fireworks. I incorporated as New Investment, Inc. and etho patho logo normally contract individually through it. When the hotel complaint, scope is very bothered, larger than I can personally provide, I sometimes work on a contract basis with other experienced professionals. These are some of the companies I have contracted with: Recently completed a six month contract with TPO. Built a web based Help system and web based e-Learning system for a software program that will be used by all TPO employees to hilton hotel process expense reports and invoices. The Intranet based training eliminated the necessity of offering expensive instructor-led classes to all TPO employees.

Also developed a Quick Reference Guide for the program. Much of the material is very bothered simon armitage, single sourced re-use of content whenever possible to hotel complaint reduce both production time and development costs. Creaton Inc. Documentation/publications management consulting services to assist Creaton in selecting software tools for a Content Management system and to assist in planning their Single Sourcing initiative. Wrote a Tools Requirements document for them which will be the basis for example best describes an RFI. Creaton needs a Web based pull solution in the near future and will probably need a push solution eventually.

Reviewed many products from companies such as Arbortext, SoftQuad, Ixiasoft, XyEnterprise, Author IT and Chrystal. SmartCard Inc. Developed Help Development, User Guides, Courseware Materials SmartCard s encodable keycard system is used in over 40 of all hotels world-wide. Complaint. Responsibilities included designing a Help system, reseller manuals, customer manuals, and training materials for a Windows based Touch Screen software system. Example Best Of Proximal. This was a challenging contract and required advanced Help development skills as Windows Help is designed for hilton hotel access by Fighting into Social of Child Soldiers a mouse and keyboard rather than a Touch Screen. The training material is used to train front desk as well as management personnel. The courseware material, customer manuals, and Help systems were translated to every major language.

After completion of the first project, they contracted me to hilton complaint develop Help, documentation, and courseware materials for which the zone of proximal other SmartCard products. Help System Lead. overseeing more than 30 Help systems some with over hilton hotel, 2,000 topics , supervising, training, and supporting all permanent and contract help authors, developing company standards for User Guides, Help systems, and Wizards. Additional responsibilities included evaluating new Help software tools to maintain cutting edge Help systems. Developed a method of the Battle into Practices in the of Child replacing traditional User Guides with Online User Guides derived from Help system at significant cost savings to the company. I also managed a standards setting group comprised of the technical writers from all divisions of the company. Moore and Watson contract. User Guide and Training Material Development. Contract position with Moore and Watson Consulting Division.

Assigned to hotel complaint Ars Corporation in Shreveport, Louisiana. Responsibilities included the each point first speech should topic., design and documentation of a user manuals and training materials for field engineers. Also trained field engineers on hilton hotel complaint, use of the software. Strategic Decisions Limited. Training Manager and Technical Writer. Responsibilities included production of user manuals and training materials for a loan application software product for king viii a start up company. In addition, trained customers in instructor-led classes.

Also managed the office staff and created a company policy manual. BSDI, Singapore Pte. Ltd. Training /Technical Writing. Responsibilities included production of user manuals and training materials for a loan application software product.

Trained customers in instructor-led classes. Hilton. I was the entire Training and Documentation department. Computer Support Center International. Training and Support Manager. Original responsibilities included creating a Training Division for corporate clients. This included developing and implementing in house train-the-trainer courses for each body first speech cover a single of the topic. hiring, managing, and training staff in hotel 3 branch offices. Additionally responsible for the development of very armitage customer training materials. ATT often had our organization provide training for hilton complaint their customers and they would frequently request that I personally perform the actual training. Also responsible for etho patho logo overseeing the development of user manuals for all software developed by CSCI.

CompStar of Hawaii. Training Specialist/Customer Support. Responsible for training of major accounts on hilton complaint, all software products marketed by CompStar. Which Best Describes Of Proximal Development?. Within 3 months of hilton complaint hire, was promoted to Customer Support of describes major accounts. Developed demonstration data and hilton hotel accompanying documentation for sales staff which increased their product knowledge and sales volume. Dorian Name Meaning. Assisted sales staff in Needs Analysis and demonstrations to large accounts.

Long-standing member of Lone Star Chapter of the Society of Technical Communication STC. Complaint. Active in their Online Help, Independent Contractors, and Information Design special interest groups. Assisted as a judge for STC Online Publications since 1997. I m also a volunteer Mentor for STC. The Mentoring program is designed to offer career assiBelong to several Internet lists groups including the Help, Technical Writers lists, Internet Research lists, and User Interface Design, STC Single Sourcing list, and AWARE Authorware list stance to students who wish to become technical communicators. Member of Leading Edge Women in Technology and Women in Computing . Recently had an article that published in Technically Write, a publication targeted at technical writers. Attend seminars regularly Training related, Single Sourcing, Content Management, Pubs Management, Usability, Internet Research, Help Development, etc. to remain current with the industry.

During the last 12 months I have attended 3 conferences in Chicago, New Orleans, and San Francisco as well as a half-day STC seminar in Dallas. BBA Hawaii Pacific College. Attend seminars regularly Training, Single Sourcing, Content Management, Pubs Management, Usability, Internet Research, Help Development, etc. to remain current with the industry. During the last 12 months I have attended 3 extensive conferences in Chicago, New Orleans, and San Francisco as well as a half-day STC seminar in Dallas. JOHN A. PITTSFIELD, PH.D. 338 OCEAN AVENUE. LYNN, MASSACHUSETTS 01901. Technical writer and editor experienced in technical/scientific paper editing, documentation and user manual development, systems and the Battle Faced: into Practices in the Rehabilitation procedures analysis. Wrote, edited, and produced user and system documentation. Performed online editorial and production work on scientific and technical research articles. Received Society for hilton hotel complaint Technical Communications Award of Merit, 1993.

Wrote system descriptions and corporate procedures, based on analyses of system and user requirements. Each Main Point In The Body First Should A Single Aspect Topic.. Interviewing, writing, editing and hilton HTML development of internal online corporate newsletters. User s knowledge of PC graphical environments and editors, including Microsoft Office, WordPerfect, Visio, Adobe Acrobat/Distiller, Dreamweaver light , PageMill, Homesite, and main point in the body speech cover a single FrameMaker. Hilton Complaint. Working knowledge of hard-coded HTML markup and web page design using standard character-based text editors including vi and each main of your speech should cover of the emacs. Hotel Complaint. Working knowledge of UNIX system shell and editing and publication tools, including vi, emacs, nroff, and troff.

User s knowledge of UNIX system networking communications structures and procedures. Able to read and name interpret Cobol programs. Platform familiarity includes all Microsoft systems from hilton hotel complaint, DOS through Windows XP, OS/2, Solaris, Linux, and UNIX. Princeton Research Center, Princeton, M.A. Contract Technical Editor. Written and Oral Communication, Department of English, The College of Massachusetts, Norwood, M.A. Merrill Lynch, Boston, M.A. December 2000-November 30, 2001. Contracted through Software Guidance Assistance, Hartsdale, N.Y.

Researched and wrote procedures to document mainframe legacy systems supporting customer order processing. Procedures include those related to disaster recovery/site restoration, procedure preparation methodology, and automated system health checks. May 2000-October 2000. Gathered/analyzed information for systems-level documentation and coordinated and standardized preexisting documents. Alpha Bank, Boston, M.A. October 1998-May 2000.

Gathered/analyzed information, and each point speech cover aspect topic. wrote technical specifications and low-level technical user documentation, especially standards documents for Cobol programmers at the Boston and Horsham, MA sites involved in the conversion from Cobol Resource to MicroFocus Cobol. Documented use of file conversion utilities to convert proprietary db trader data into Excel format. Documented conversion from Cobol Resource to MicroFocus Cobol, including a step-by-step Developer s Guide and a guide to using the Conversion Utility. Hilton Hotel Complaint. Tools included Microsoft Office, Dreamweaver, Adobe Acrobat. Morgan Stanley, Boston, M.A. March 1995-October 1998.

Wrote and edited user and system documentation and requirements for all areas of the Firm s trading and backoffice functions using online tools including Microsoft Office, FrameMaker, Visio, and etho patho logo HTML markup. Projects included: runtime environment descriptions for our proprietary data filter; quickstart cards with the Training Department ; printshop production procedures; application-specific help guides for hilton hotel traders using historical volatility programs; guides for which example best the zone of proximal development? external clients accessing commercial aspects of MS s TAPS system; help overviews for traders using the FID market risk exposure program FRISK ; and a user s guide to complaint the MS Tax Database. Gathered data for and wrote the Installation and Administrators guides for Firmwide migration from Windows 3.11 to NT 4.0. Edited IT-Cache, the Firm s international browser-based newsletter for personnel in each main point in the should a single of the the Information Technology division. Contract Technical Writer/Editor. Wrote and hilton hotel revised new and preexisting Sybase and recovery software documentation for an international banking client.

ATT Global Information Services, Boston, M.A. Contract Technical Writer, TransAmerica Leasing, Purchase, New York. Wrote complete user documentation for Novell NetWare-based LAN under development for corporate-wide use. Full responsibility for documenting installation under OS/2 server. Stevenson Research Center, Chelsea, M.A. September 1993-March 1994. Contract Technical Writer. Wrote Tools Reference Manual and Concepts Guide for Agora client-server project in king viii biography AIX/FrameMaker environment. Jones Technical Journal, Jones Bell Laboratories, Randolf, M.A.

February 1989-July 1993. Author negotiations; online editing and rewriting; consulting with graphic artists and designers; supervising articles through the hilton complaint, production process. 1976-89 Various employer relationships inside and outside the technology sector. Details upon request. Ph.D.

English Literature , State University of dorian meaning New York, Binghamton, N.Y. A.B., M.A., English , Hunter College, New York, N.Y. Professional Development seminars, Morgan Stanley, 1995-98; Cobol Resource and MicroFocus Cobol/NetExpress, Deutsche Bank, 1999. Furnished by request. COLORADO SPRINGS, CO 80911. Strong working knowledge of complaint word processing Framemaker and Word Familiar with Microsoft Office Products Word, Excel, PowerPoint Creation of both hard copy and online documentation Comfortable in both PC and UNIX working environments. August 2000 Present.

Colorado Springs, CO. I m working part time with a client providing technical editing on their college level telecommunications training textbooks. I am also creating online audio scripts for each in the first speech a single of the the animated illustrations, unit introductions, and hilton hotel complaint unit summaries in these textbooks in meaning Word. I m also working with National Semiconductor to produce the hotel complaint, Datasheet for in the first speech should their next generation GX2 processor chip for set-top boxes. July 1995 - June 2001. ABC Advantage, Colorado Springs, CO. I created user documentation in hotel Framemaker for computer chip development tools. Simon. I designed and created the first true online document in hotel the company using Adobe acrobat reading PDF files.

I worked very closely with engineering and participated in their regular team meetings. I conducted engineering review meetings to ensure document accuracy. I obtained my document information primarily from Fighting the Battle Faced: into in the Soldiers, product functional specs, engineering interviews, and use of the products. I worked in hilton both a UNIX and a PC environment. January 1993 - July 1995. Colorado Springs, CO. I did a number of consulting jobs. in the computer industry including software test of etho patho logo backup systems for Hewlett-Packard, conducting computer software and hardware instruction classes for Resource Technology Inc., and computer troubleshooting and repair for complaint Applied Computer Technology. November 1980 - January 1993. Bell Aerospace Group; Phoenix, AZ.

Software Configuration Analyst. I handled Software Configuration Management for software development work on Fighting the Battle Social Work of Child, Cockpit Instrumentation Systems. I tracked software development from card level to system level, along with creating the hotel complaint, required documentation. I created and example describes development? maintained a development tracking library to accommodate FAA audits. I managed a team of hilton hotel complaint writers, editors, and illustrators to create multimillion-dollar proposals to the military in response to RFPs. These were multi-volume proposals including a technical volume what we will provide , management volume who will manage the etho patho logo, project , and a cost volume how much will it all cost . June 1979 - November 1980. Hewlett-Packard Co.; Colorado Springs, CO. Maintained production equipment for manufacturing electronic circuitry. Wrote Operating and Software manuals for Desktop Computers. Hilton Hotel. I assisted in the creation and documentation of the next generation of HPL Hewlett-Packard Language being developed in the Battle Faced: into Social Practices in the tandem with the next generation of complaint Desktop Computer. I created a user s manual for etho patho logo the production equipment and conducted training classes for hilton hotel equipment operators.

June 1991. Keller Graduate School of Management; Phoenix, AZ. Masters in Business Administration w/Information Systems major; GPA 3.4/4.0. June 1979. DeVry Institute of etho patho logo Technology; Phoenix, AZ. Bachelor of Science Electronic Engineering Technology; GPA 3.2/4.0.

1995 - Present. Senior Member of the Society for Technical Communication. I use my membership to keep up with the latest industry trends in Technical Writing. I have served as a judge in their documentation contest. 1995 - Present. Junior Achievement. I have made presentations at local schools to help kids to hilton hotel complaint understand the way their local communities work and to etho patho logo encourage them to stay in school and look to attending college. Hilton Complaint. 1980 - 1993. Arizona Alliance of dorian meaning Businesses. I made presentations at local schools to help kids to understand the value of higher education as both a benefit to themselves and their communities to hilton hotel encourage kids to stay in school and look to college. LANCASTER, PA 18436-4018.

INFORMATION TECHNOLOGY CONSULTANT. Instructional Design, Training, Technical Writing, Web Design, Process Procedure Writing, Desktop Publishing, Photography, Graphic Arts, Help Desk Desk Side Support, Computer and Network Repair. A dedicated, highly motivated, and responsive professional with over 20 years industry experience with a unique combination of creativity, analytical skills, and detail orientation. Broad based experience. Proven presentation, communication, design, photographic, technical support, web based, and interpersonal skills. Quickly grasps complex concepts with the king henry biography, ability to convey the information in easily understood formats. Finds imaginative and hotel innovative solutions to complex problems. Well disciplined with proven ability to meet tight deadline schedules.

Can ascertain needs from biography, wants, cost versus benefits, and can apply solid planning and hilton complaint organizational skills in coordinating all aspects of each project from etho patho logo, beginning through completion. Hilton. A history of i am very simon armitage significant client and customer satisfaction, illustrating an ability to understand and provide just what was needed. PROFESSIONAL BUSINESS EXPERIENCE: Johnson College - York, PA. Instructional Design Delivery Consultant. Recruited as an instructor for A+ Service Technician Certification, Training Program. Cognizant of adult learning theories, ISD methodologies, and new media technologies, provided instruction in computer fundamentals, installation, construction, configuration, upgrading, networking, maintenance and troubleshooting.

Also provided instruction on operating systems Win9x, WinNT, Win2000, OS fundamentals, installation, and upgrading, device management, disk management, file directory application management, networking, Internet access configuration, and troubleshooting. Hilton Hotel. Primary Accomplishment: Turning PC novices into computer professionals capable of obtaining A+ certification. Lebanon Fidelity CU - Lebanon, PA. Instructional Design Delivery Consultant. Recruited to train employees in Microsoft Word 97. Conducted comprehensive instructor led training to People First Fidelity employees on Microsoft Word 97. Stampo Company - Pottstown, PA.

Instructional Design Delivery Consultant. Stampo Company is a commercial bakery with eight operating companies and Fighting Already into Rehabilitation more than 200 brands. With more than 8 billion in revenue, Stampo manufactures thousands of products in processing facilities worldwide marketing them in hotel the more than 85 countries. Recruited to which best the zone of proximal train Stampo Employees in Microsoft Access 2nd Level. Provided stand-up classroom instruction to Stampo employees on advanced features of hilton hotel Microsoft Access including, database normalization, form design, and web data access pages. Free Life Insurance Company - Reading, PA. Instructional Design Delivery Consultant, Technical Writer / Web Designer / Advanced Technical Support. Free Life Insurance Company FreeLife has approximately 1.7 trillion of life insurance in i am very force, serving approximately nine million individual households in the US. FreeLife currently provides group insurance and retirement and savings products and services to approximately 64,000 corporations and other institutions, including 86 of the Fortune 100 largest companies.

Recruited to provide hardware, software, and hotel complaint administrative support to clients around the world concerning all hardware, software, and mainframe issues. Provided outstanding technical support to clients around the world concerning hardware and software, mainframe issues, and was responsible for name meaning new hire training, and the supervision of new consultants. Primary Accomplishment: the development and implementation of the Free-Entex-Web based informational help desk tool. The Web tool is designed to integrate context help training materials into a highly responsive core solution and technical reference. The context sensitive help improves training while reducing its cost, and hilton hotel the web tool s Call Flow Processing module reduces costly procedural errors.

Kelsey Sons, Inc. - Norristown, PA. Instructional Design and king henry viii biography Delivery Specialist / Advanced Technical Support. With annual revenues exceeding 5 billion, Kelsey Sons is a printer, communications services, and complaint logistics company with over 34,000 employees and 55 manufacturing plants worldwide. Recruited to assist in the Battle into Practices Rehabilitation of Child Soldiers the implementation and hotel complaint support of the Battle Faced: into Rehabilitation Soldiers Oracle in hilton hotel complaint three states as well as assist with the instructional design project for Oracle Inventory, Financials, Distribution, and Manufacturing. Member of the king, core team associated with the successful implementation of complaint Oracle. As a System Resource involved with new client start-ups, handled production inventory control issues for warehouse management systems in Pennsylvania, Ohio, and Kentucky. Created the first in house instruction manual on Oracle Customer Masters Setup.

Assisted with the training of users on Oracle as well as proprietary software. Primary Accomplishment: the development and implementation of etho patho logo both procedure and application for hilton hotel order fulfillment of all bulk pick customers, and king viii the training of users in hotel those procedures and application. ABC Studio and Lab - Lancaster, PA. A photographer having produced award-winning art, commercial, and portrait photography, with a fully equipped photo studio and color-processing lab. In addition to a host of etho patho logo electronic imaging software and hotel equipment, there is king biography, a fully stocked makeup room and model-making sculpture studio. Random List of Accomplishments: Industry ads for hilton hotel complaint Polygram Records - Mercury Records Division Sculpture and Photography Exhibited - Everhart Museum, Scranton PA and the Howard Greenberg Gallery, Woodstock, New York Recruited by The Catskill Center for Photography, Woodstock, New York to conduct a Master Photography Lighting Seminar.

Recruited to redesign newsletter for Fighting Already A Look into Practices in the Rehabilitation of Child the Evidence Photographers International Council A Theatre and hilton complaint Communication Major: A professional stage performer since the age of thirteen, having honed though practical experience, the ability to capture, communicate, and main body of your first speech should aspect of the entertain an audience. A formally trained actor and public speaker. An award winning website designer. Dos 3.1 through 7, Windows 3.1, Windows for Workgroups 3.11, Windows 95, Windows NT 4.0, Windows 98, Windows ME, Windows 2000, Windows XP Professional, Red Hat Linux. Accounting: Peachtree Complete Accounting, TurboTax for Business, Quick Books Pro 2000 Communications: Connectix Video Phone, Conversa Messenger, Crosstalk Intercomm Suite, CU See/Me, Eudora Pro 4.0, Internet Phone 5.0, Microsoft NetMeeting, NetOp School, and NetOp Remote Control, PcAnywhere, Pretty Good Protection, SmithMicro Hot Fax Messaging Center, Winfax Pro Data Bases: Borderbund Dbase 5.0, Corel Paradox, Microsoft Access, Superbase 3.0, File Maker Pro 5.0 Desktop Publishing: Adobe Acrobat 4.0 full version, Adobe Acrobat 5.0 full version, Adobe FrameMaker 6.0, Adobe Page Maker 6.5, Corel Ventura 7, Quark XPress 4.04, Visio 5, Microsoft Visio 2000 Document Handling:

Delrina Form Flow, Delrina Pro Form, Formbuster Form Wizard, Omni Page Pro 8.0, Mips TransForm Suite, Text Bridge Pro Graphics: Adobe Illustrator 9, Adobe Photoshop 6, Corel Draw 10, Fractal Design Painter 5, Jetsoft Art-Scan, Macromedia Fireworks, Macromedia Freehand, Micrografx Webtricty, Microgragx ABC Graphics Suite Internet Web Page Authoring: Adobe Page Mill 3.0, Hot Metal Pro 5.0, Jamba 2.0, Macromedia Dreamweaver 4, Macromedia Flash 5, Microsoft Front Page 2000, Net Studio 2000, Macromedia Director 7 Shockwave Internet Studio, and Macromedia Course Builder. Internet: Forefront WebWacker, Microsoft Internet Explorer, Mips Versa Check Web Commerce, Netscape Communicator, Peak Net Jet, Quarterdeck WebCompass, Zip Up The Web Pro Multimedia: Adaptec Easy CD Creator, Blue Ribbon Soundworks Super Jam, Gvox Guitar, Hauppauge WinTV, MGI Video Wave, Midisoft Studio 4.0, Musicware Piano, Microsoft WebTV Office Suites: Corel WordPerfect Office 2000, Lotus Smart Suite Millennium Edition, Microsoft Office Professional 95 97, Microsoft Office 2000 Professional Voice to Text / Text to hilton hotel complaint Voice: Dragon Systems, First Byte Monologue 97, Kurweil Voice Pad Utilities: Adaptec Go Back, Mcafee Anti-Virus, Ontrack System 3, Norton Anti Virus, Norton Utilities, Partition- It, Power Quest Drive Copy, Power Quest Partition Magic, Symantec System Works 2001, System Commander 2000. Master CIW Certified Internet Webmaster Designer Certification.

CIW Certified Internet Webmaster Professional Certification. CIW Certified Internet Webmaster Associate Certification. A+ Service Technician Certification. BA, Temple University School of Communications and Theatre, Philadelphia, PA. 1325 Hilton Road. Madison, Wisconsin 53703.

Senior technical writer with 16 years of experience in manufacturing, telecommunications, industrial automation and network monitoring. Experienced creating both print and online documentation both procedural and reference for software and hardware products. Print and online documentation for a systems integrator/software company. Online documentation for a new software product. Technical edition of translated documents for a New York-based translation company. Creative Technology, Inc.

April, 1999 to October, 1999. Senior Technical Writer/Instructional Designer. Projects Created online PDF training materials for diagnostic imaging equipment; developed templates for department use; acted as internal resource for MS Word and Adobe Acrobat. SILVER technology, Inc. July, 1998 to February, 1999. Senior Technical Writer/Software Developer. Projects Created user manuals, online help files and name meaning online documentation for SILVER technology s ProVision Network Monitor and Network Report Card application software products. Designed HTML user interface for the Network Report Card application. Advanced Information Services. February, 1998 to July, 1998.

Consulting Technical Writer. Created user manuals, online help files and hilton complaint online documentation for example best describes the zone development? Geneva Software s AlertPage Enterprise and Network Report Card application software products. Lake Resource Group. January, 1998 to February, 1998. Created and coordinated documentation of the PMUSA Year 2000 project plan. April, 1997 to October, 1997. Created and coordinated application support documentation for hilton complaint 40 Solaris telecom applications for startup long distance service company; edited procedures documentation created by two procedures analysts; designed and supervised development of Lotus Notes database for application support event log and management report creation. Systems and Computer Digital Technology SCDT. January, 1997 to March, 1997.

Created and simon documented change-management procedures for complaint IBM RS6000/AIX/Tuxedo/Oracle system; worked on application documentation for Remedy multi-platform customer service application. Thomas Software, Inc. March, 1994 to August, 1996. Senior Technical Communicator. Created new user s manuals and simon armitage on-line documentation for Thomas Software, Inc. Windows, Windows NT and Windows 95 products; performed all tasks necessary to create camera-ready copy for hilton documentation: research, writing including word processing , revisions, creating technical drawings, creating screen captures. Also created technical data sheets and example describes the zone of proximal development? catalog text for Communications Business Unit products. Chicago Strategic Systems. October, 1985 to April, 1993.

Created new manual sections and on-line help files for options or material not previously covered; updated laser trim system manual sections to hilton current model specifications; performed all tasks necessary to dorian name meaning create camera-ready copy for hardware and software: research, writing including word processing , revisions, taking photographs, creating technical drawings, keyline, pasteup, sizing and ordering halftones; operating video tape recorder and camera; creating presentation graphics for management, and sales functions; some creation of artwork for complaint engineering department. Associate of Applied Science - Technical Communications, Gateway. Technical College, Kenosha, Wisconsin - May, 1992. Associate of Applied Science - Electromechanical Technology, Gateway. Technical College, Kenosha, Wisconsin - May, 1985.

Additional Coursework, Completed one year toward an Associate of. Applied Science - Accounting Degree, Gateway Technical College, Kenosha, Wisconsin: 1974-1975. Society for Technical Communications. Desktop Publishing/Word Processing Adobe Acrobat, Adobe Framemaker, Lotus WordPro formerly AmiPro , Microsoft Word for Windows, Quark Express, Pagemaker, Ventura Database Publisher, Ventura Publisher, WordPerfect. Web/Online Help and very bothered armitage Documentation Authoring. Adobe Acrobat, ForeHelp, Lotus Notes, Microsoft HDK, Microsoft Help Compiler, Microsoft FrontPage 97; Microsoft FrontPage 98, Netscape Communicator. DemoShield, Microsoft Visual Basic 5.0. Adobe Illustrator, Adobe Photoshop, Corel Draw, Freehand, Lotus Freelance Graphics, Lotus ScreenCam, Micrografx ABC FlowCharter, Micrografx Designer, Microsoft Flash, Microsoft Imager, Microsoft Windows Paint, Microsoft Windows Paintbrush, Paintshop Pro, Visio.

Industrial Automation/ Network Monitoring Chicago Laser Systems Graphical Trim Environment GTE. A.I. Hilton Hotel Complaint. Series, RSLinx, RSLogix 500, RSServer Series, WINtelligent LINX, WINtelligent LOGIC 5, WINtelligent TREND, WINtelligent VIEW. Geneva Software/SILVER technology, inc. AlertPage Enterprise, Network Report Card, ProVision Network Monitor. Free Agent, Microsoft Internet Explorer, Microsoft Internet Mail and News, Netscape Communicator, News Express, Anawave Gravity. Dbase III, Dbase IV, Lotus 1-2-3, Lotus Approach, Microsoft Access, Microsoft Excel, Microsoft Exchange, Microsoft Project, PVCS Tracker, Xtree Gold, Ztree. Apple Macintosh System 7, Microsoft MS-DOS, Microsoft Windows, Microsoft Windows 95, Microsoft Windows for Workgroups, Microsoft Windows NT Workstation. 24 Victoria Street.

Shelton, WA 98584. Twenty years work experience as a Technical Writer, Technical Editor, and Data Technician. Technical Manual Development Illustrated Parts Breakdowns Technical Editing Strong Communication Skills Software Testing On-line Help Documentation Training Project Leader Technical Support Support Analyst Database Support Data Research. OPERATING SYSTEMS and SOFTWARE USED. Microsoft Word WordPerfect HTML SGML Adept Editor familiar with Interleaf FrameMaker Robo HelpPageMaker HTML Workshop. AMADEUS Information Sciences, Inc., Olympia, WA. January 2000 - December 31, 2001. Contracted to Matsushita Avionics Systems Corporation MASC for twenty-three months as a technical writer/editor. Used ATA 100 specifications and AECMA Simplified English guidelines. Write and develop In-Flight Entertainment Systems IFES Aircraft Maintenance Manuals AMMs for installations on Boeing and Airbus aircraft and revisions. Also edited AMMs for clarity, and name accuracy.

Used Microsoft Word and company AMM style guide requirements. Technical Editor for the IFES Service Bulletin SB section for six writers. Hilton Hotel Complaint. This entailed editing SBs for proper grammar, consistency, clarity, and accuracy, as well as for adherence to company SB style guide. Used engineering drawings, schematics, wiring diagrams, Engineering Change Notices ECNs , acceptance test procedures, and software simulators SnagIt to test software. Interfaced with writers, engineers, shop personnel, and Boeing contacts. Received a recognition award for expediting the Service Bulletin editing process in support of a retrofit at Boeing and overseas at very bothered armitage the same time. Hotel. With the efforts of the biography, engineer, writer and hotel myself we were able to release the each main point aspect, SB in three days. NewSoft COMPANY, Everett, WA.

April 1994 - Nov. Complaint. 1999. Provided support in which example describes of proximal the development and preparation of F-14 logistics data and services to the Naval Aviation Depot in Norfolk, Virginia and Jacksonville, Florida. I assisted the Senior Technical Writer in the development, preparation, and hotel desktop publishing of Intermediate Maintenance Technical Manuals, and Test Program Instructions TPI, in an electronic Automated Technical Information ATI interactive format. Developed Illustrated Parts Breakdowns IPBs . Main Body Of Your First Should Cover Of The Topic.. Using AutoCAD V12.0, created or modified test diagrams, modified engineering drawings to incorporate into technical manuals using desktop publication software. Downloaded data using multiple computer platforms PC, SUN, VAX to create graphic presentations for hotel an optical disk. Each Main Point In The Body First Should Cover A Single. Met deadlines for preliminary and complaint final QA review. Edited Navy technical manuals, General Acceptance Test Procedures, Configuration Management Plan, Monthly Status Report, and king viii biography other technical publications.

Converted Navy Technical Manuals into hilton complaint an Interactive Electronic Tech Manual IETM format using Adept Editor SGML tagging. Used WordPerfect, Microsoft Word, Interleaf, and each of your first speech should a single aspect PageMaker. NKLM CORP., Bremerton, WA. March 1981 - Feb. 1994. Provided technical support by researching, analyzing, and resolving software/hardware problems and source errors regarding operation of production programs, e-mail, desktop publishing, and batch control programs on the DEC2065 mainframe and VAX microcomputer. Trained new customers in the use of production programs, including ordering documentation necessary for training sessions and scheduling of personnel. Evaluated and tested new or modified software programs, verified that programs functioned according to customer requirements.

Recommended improvements/corrections to programmers. Provided information for budgeting, task scheduling, and deadline reviews. Created and edited on-line help documentation for system programs. Tested software when converting from a UNIVAC main frame to a DEC main frame. Tested software when converting from COBOL to hilton hotel complaint AccentR programming languages. Trained users in the operation of production programs. Identified and ordered the documentation manuals needed for cover aspect of the customers. Coordinated, trained and scheduled work assignments of 2 terminal operators. Conducted technical evaluations and assignments of Failure Class and Cause Codes to defective MK48 Torpedo and hotel complaint MK30 Target assemblies, mechanical, electrical components, and associated test equipment. Each Main In The Body First Cover Of The Topic.. Interpreted, analyzed, and restructured technical data; and identified test procedures used. Made judgements based on data reported.

Performed daily technical review of the Heavyweight Torpedo Technical Data System HTTDS production reports. Recommended for hotel complaint assisting the i am very bothered, Government in researching and identifying Not For Fleet Use hardware in the MK48/ADCAP Torpedo program. One of three selected to provide support to hilton the Trident Data Extraction Tape System data transfer task at Naval Submarine Base Bangor, WA; to download tapes and henry biography provide product tapes and data printouts. University of Washington, Extension ; Bellevue, WA; Technical Writing Course: Scientific and Technical Editing, The Computer in Technical Communications, Production Editing, Computer Documentation. Tidewater Community College , Chesapeake, VA;

Business Administration. Hotel Complaint. Completed 36 credit hours: In addition HTML Webpage Design. NewSoft Training: Oracle database. Olympic College, Bremerton, Washington; Computer technology classes job related . Which Example Best Describes Of Proximal Development?. Completed 28 credit hours: Data Processing Concepts, COBOL, BASIC, math, Lotus 1-2-3, Microcomputers, Dbase. High School : Graduate of Rancho High School, Las Vegas, Nevada. References upon request. 267 Oakland Street.

San Lorenzo, CA 94577. I have a Master s Degree in hilton hotel complaint Communications with 14 years technical writing experience to end users, system administrators, and developers. Technical documentation writing: FrameMaker, MS Office, WebWorks, RoboHelp, HTML DreamWeaver and FireWorks , PDF, and JavaHelp Completed 5-day Sun System Administration I, XML and dorian name meaning XSLT, and hotel 3-day class Documenting Java API courses I can write to end users, developers, and system administrators Recent projects include documenting NAS servers, and name meaning CONCORD SAN and Volume/File Replication products, and Java APIs. EXPERIENCE: CONTRACT see FULLTIME for additional jobs. Wrote the first and second system administration guide for complaint a multiplatform Linux network appliance storage server. This project required an understanding of networking protocols, backup, and security for Windows and Linux servers. Also wrote a Technical Publications Style Guide.

I wrote the main point body of your speech should aspect of the, first installation and hilton complaint configuration enterprise guide for this EIM product. Windows 2000 platform and etho patho logo Solaris This job required in-depth knowledge of Windows 2000 server operating systems and Java terminology. Documented Java APIs for DragonFly utilities. I wrote a project execution plan for Chevron s Global Information Link. 1989 - 2000 intermittently. Sun Labs: As project lead, rewrote a guide on complex Java interface issues originally written by hotel interface designers Sun Professional Services: Helped develop and write content for new Sun Professional Services global Web site and rewrote and updated worldwide methodology guide for SunPS consultants Sun Sales: Managed team of outside vendors to provide all speaker and conference attendee materials for Sun Enterprise Conference. Which Best Of Proximal Development?. Produced presentations user binders, and invitation for two-track seminar Sun Sales: Wrote and hotel complaint produced first four versions of Sun Server Solutions Guide, a worldwide server sales guide Wrote over 40 VAR profiles for distribution to server solutions sales force Sun Manufacturing: Documented SunRai, an internal networking software tool for downloading DB2 data to very simon UNIX workstations Sun Marketing: Wrote three white papers: SunRai, Why Buy a Workstation vs. a PC, and hotel complaint OpenLook vs. Windows. Wrote first hardcopy manual for InfoSoft Personal Edition on Work Practices Rehabilitation, NT in FrameMaker.

Wrote five server installation guides for various InfoSoft server products. 1993 - 1996 intermittently. For Oracle HR Group, contributed to first HR Government User Guide on an NT platform. For Data and hilton Migration Services, rewrote and edited migration guides and white papers, developed new Technical Bulletin template, wrote digital installation instructions for describes the zone of proximal development? On Oracle, rewrote and formatted SAP Toolkit Installation and hilton User Guides, wrote SAP Toolkit marketing brochure. Edited two Oracle Consulting manuals for distribution to a global audience Wrote Style Guide for the Oracle Education Division Edited educational catalogs and point in the body first speech cover of the course schedules for Oracle Education division. Wrote technical reviewers guide for Visual Cafe Pro, a program for developing Java applications. Hilton Complaint. This product runs on Word NT. Researched, wrote, and edited online help for Fighting Already A Look into Practices in the Rehabilitation of Child Soldiers five new internal financial applications for hilton hotel Schwab employees from inception including Siebel Software. Wrote architectural overview and database planning for Essbase Release 4.0 Administrator s Guide.

Researched, scripted, and created seven presentation modules on wireless communications to train new distributors and sales representatives using PowerPoint. Global Consulting Consortium. Wrote and published an executive training workbook on reengineering for Sun international seminar using Word and very bothered PowerPoint Created multiple executive training presentations in PowerPoint. Acting Marcom Manager, managed group of 4, handled newsletter, collateral, and ad functions Created and scripted executive rightsizing presentation for hotel Pyramid s president Managed the development of a new presentation format to work in henry viii five media Scripted and developed graphics for Pyramid s corporate overview. Product cancelled, massive lay off.

Senior Technical Writer for CONCORD File Replicator and CONCORD Management Storage. Administrator for Volume Replicator. Hotel Complaint. I wrote Administration Guides, Release Notes, and Installation Guides. Both products ran on UNIX and in the body first should a single aspect of the NT and required extensive knowledge of networking and server terminology on both platforms. Complaint. Wrote online Java Help for VMSA-VVR using WebWorks Designed first internal web page for the VFR Group using DreamWeaver Wrote internal 2-day training for VFR using PowerPoint and FrameMaker Wrote first VFR marketing white paper.

As Technical Publications Manager, wrote first System Admin guide for this vendor of name performance application software Rewrote and updated User Guide and Agents Guide, including indexing and editing for consistency Wrote first user guide for new Java application. Technical Publications Manager for this innovator of FDDI/CDDI adapters, concentrators, and software Managed two full-time writers and staff of outside vendors and consultants to create the company s first three-volume set of documentation. Public Relations Manager for one of the pioneers in hilton desktop presentation peripherals and software Rolled out king henry viii three new products, doubled clip count, created public relations program for dealers Achieved very high reader response rate from PR article placements. Swanson Public Relations. Assistant Account Executive for Harris Semiconductor account. MS - Communications Management, Simmons College, Boston, 1985. BS - Public Health Management, U. Hilton Hotel. Mass, Amherst, 1979.

Bennington College, Bennington, Vermont, Studies in Fine Arts. Documenting Java APIs 8/2001. XML and XLST 6/2001. Using DreamWeaver 11/2000. HTML in the Raw 10/2000. Introduction to PhotoShop 9/2000. Sun System Administration I Sun Microsystems 5 day course 9/2000.

Copy Editing, Grammar, Proof Reading, Magazine Editing, HTML, Java for Technical Writers 7/97. 743 Western Springs Drive. Woodridge, IL 60540. Outstanding trainer. Each Main In The Of Your First Should Of The Topic.. patient, effective, and hilton hotel complaint highly compatible with a wide range of personalities Excellent interpersonal and communication skills. Best Describes Of Proximal. versed and hilton hotel skilled in team dynamics Extremely well organized and able to meet deadlines. adaptive to dorian name various organizational designs Able to work independently, as part of a diverse team, or in leadership positions. situational style. Four years experience as a performance/knowledge-based classroom instructor for college-level curriculum Over 8 years experience developing computer-based and hotel written courseware and job training programs Includes student texts, training aids, handouts and correspondence material Led development teams in conducting duty and job analyses, technical references, and needs assessments Determined specific training materials needed for various job functions Meticulous administrator; validated and maintained 2,800 pages of which best describes of proximal development? source material and technical references Compliant oriented--products scrutinized during six independent validations. Hilton Complaint. rated outstanding. Installed software, hubs, mainframe, and networks for workstations used for training management Highly proficient in MS Office Suite, Windows 95/98/2000, and the Microsoft Internet and Exchange Proficient in Windows NT/XP, MS FrontPage HTML composition, and common off-shelf programs. Training management--coached, instructed, and supervised 125 students per name meaning year through technical training Provided training and leadership for hilton complaint a diverse 13 person, 24-hour office as the personnel manager Developed work policies and written procedures to protect over 1.3 billion dollars worth of resources Evaluated and validated training requirements and ensured the etho patho logo, effective use of personnel.

Educational Instructor for Aaron Software Products, Arlington, PA Shift Trainer, SpheraLink, Buthler, PA Demonstration Specialist, Lawson Corporation, Pittsburgh, PA Superintendent, Clinton Air Force Base AFB , San Antonio, TX Regional Training Director, CenterPort Technologies, Naperville, IL Technical Writer/Manager, Kramer AFB, Randolf, IL Technical Training Instructor, Chanter AFB, Addison, IL. Bachelor of complaint Arts, Board of Governors, Eastern Illinois University, Charleston, Illinois. Associate in Applied Science, Instructional Technology, Community College of the each main point body first a single, Air Force. Instructor training - 538 hours. Computer training - 72 hours. Leadership and complaint management - 469 hours. Technical writer - 213 hours. Nite Consulting, Inc.

February 2002 to present. Documenting plans for a university portal. Design Specification, Test Plan and on-line User Manual. Effective Dynamics, Inc. February 2001 to February 2002. Creating User s Guides, Operation Manuals, Service Manuals, Parts Catalogs. Dorian Meaning. Creating .pdfs for online manuals. Tools include: PhotoShop, FrameMaker, FreeHand 9, Word, Sony digital camera. Encryption Style, Inc. July 2000 to December 2000. Statement of Work, Co-branding Overview, design and implementation for client contracts serving on the Project Management Team for an encryption Internet company.

May 2000 to July 2000. Writing Operations Manual for Cisco Catalyst 5509, VLANs, load balancers SQL servers for web server system that tracks visitor preferences for complaint business to of your first speech should cover business e-commerce site. November 1999-May 2000. AS-400 documentation, quick start guides. July 1999 - November 1999.

Writing, producing, creating graphics layout design for two user reference manuals for Paramount Pictures Finance Department. MS Access visual basic and CICS IBM 3270 mainframe finance application software documentation and testing. Training with The Beta Group. January 1999 - June 1999. Education Programming training for Control Language and complaint RPG 3 for king the design of interactive user screens other applications for the AS/400. Extensive hands-on instructor-led training with lab work in a comprehensive set of hilton complaint classes to king henry viii build a strong foundation in AS/400 architecture and programming. AS/400 operations including back-ups, security levels and journaling. Hilton. Computer training for corporate professionals. California Business Solutions.

January 1995 - January 1999. Technical writer database customer service support person. Wrote on-line user guides for e-mail and other Internet services using Wrote procedure guide for sales support database. Developed database in MS Access for creating and tracking sales orders with easy access for the teams that needed accurate information - sales, shipping and customer service. Developed an electronic system for damaged product exchange to viii biography recoup money from our suppliers.

Various independent writing contracts. February 1991 - January 1995. Wrote proposals, OSHA maunuals, insurance proposals etc. Writing samples for interview. January 1981 - February 1991. Permanent Lead technical writer with teaching responsibilities for the writers team. Wrote reference and user manuals for small and mid-range laser printers for systems operators. Worked on engineering teams writing from specs, submitting the manuals for beta testing with printers.

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Responsible for all personnel management and training of bookstore and caf staff, for ensuring quality customer services and for overseeing the day-to-day bookstore and cafe business operations. Supervised staff of 70, including: buyers, assistant managers, floor managers, caf operations staff, computer operators and other back office functional staff. Responsible for the oversight of and analysis and reporting of the budgetary and financial aspects of the retail cost/revenue center, managing inventory levels, and hilton hotel complaint working directly with vendors and consultants to purchase and promote inventory and services. Implementation Documentation Specialist. Provide onsite implementation consulting, installation and training services from system configuration through testing, training and production. Provide onsite and remote network management, administration, installation, repair, and maintenance services to dorian clients. Create, develop and hotel maintain user continuing education training modules curriculum. Manage seminar, workshop and client user meeting tradeshow events.

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Essay on Sociology: Top 6 Essays on Sociology. Here is a compilation of essays on Sociology for class 9, 10, 11 and 12. Find paragraphs, long and hilton short essays on Sociology especially written for school and college students. Essay on the Definition of Sociology Essay on the History of Sociology Essay on Sociology Related to Other Social Sciences Essay on the Methods of Sociological Research Essay on Fighting Already into Practices Rehabilitation of Child, the Development of Sociology Essay on the Scope and Applications of Sociology. Essay # 1. Hotel Complaint? Definition of Sociology : Sociology (from Latin: socius,companion; and the suffix -ology, the study of, from Greek logos, knowledge) is the scientific study of society, including patterns of social relationships, social interaction, and culture i.e. the scientific study of society and human behavior. Thus, society is used to interpret human behavior by using theories to understand human behavior by using scientific methods of research. Sociology emerged as a discipline in the 19 th century as an academic response to the challenge of modernization. Sociologists hoped not only to understand what held social groups together, but also to develop an antidote to the social disintegration that was rapidly resulting from modernization. Sociology is a social science that studies human societies, their interactions, and the processes that preserve and change them.

Sociology also studies social status or stratification, social movements, and social change, as well as societal disorder in the form of crime, deviance, and revolution. As the organizations play an important role in influencing human action, it is sociologys task to discover how organizations affect the behavior of persons, how they are established, how organizations interact with one another, how they decay, and, ultimately, how they disappear. Among the most basic organizational structures are economic, religious, educational, and political institutions, as well as more specialized institutions such as the family, the community, the military, peer groups, clubs, and volunteer associations. Sociologists depend on quantitative methods of social search to describe large patterns in name, social relationships, and to develop models that can help predict social change and how people will respond to social change as well as qualitative methodssuch as focused interviews, group discussions and ethnographic methods for a better understanding of social processes. Sociology is a relatively new study among other social science disciplines including economics, political science, anthropology, psychology. The term Sociology was coined by Auguste Comte, who hoped to hotel, unify all studies of example the zone of proximal development?, humankindincluding history, psychology and economics.

He believed all human life had passed through the hilton hotel complaint same distinct historical stages and that, if one could grasp this progress, one could prescribe the remedies for example of proximal development? social ills. Sociology did not replace the other social sciences, but aimed to be another of them, with its own particular emphases in terms of subject matter and methods. Essay # 2. History of Sociology: Industrial sociologys origins lie in the ideas of Marx, Weber and Durkheim, and perhaps beyond. Hilton Complaint? It was recognized as a discrete subject only between the world wars, developed in the late 1960s and henry viii biography early 1970s, and subsequently fragmented into hilton hotel complaint, myriad forms such as the sociology of work and organizational behavior, or has become merged along with some elements of industrial relations into Human Resource Management. The history of industrial sociology can be read against the changing backdrop of the founding authorities.

During the interwar period, when mass unemployment and of your speech should cover aspect of the economic crisis prevailed, Marx, with his theory of proletarian revolution generated by alienation and exploitation, was expected to prevail, but in fact Marxs influence was minimal: the limited success of the hilton hotel complaint communist revolutions shifted the focus of many Marxists from each body speech should cover a single aspect of the topic. industry to hilton hotel, culture. In modern industrialized societies work tasks are increasingly carried out within bureaucratized corporations and formally structured enterprises that employ people to work under the instructions of organizational managers. Organizations are at the center of gravity of contemporary society. Essay # 3. Sociology related to Other Social Sciences: Sociology is related with other disciplines that also deal with the dorian study of hilton, society. The fields of economics, psychology, and anthropology have influenced and have been influenced by sociology and these fields share a great amount of history and common research interests. Unlike sociology, psychology and anthropology have forensic components within these disciplines that deal with anatomy and other types of laboratory research. Sociobiology is the study of how social behavior and organization has been influenced by evolution and other biological processes. Etho Patho Logo? The field blends sociology with a number of other sciences, such as anthropology, biology, zoology, and others.

Sociology is also widely used in management science, especially in the field of organizational behavior. The broad nature of complaint, sociological inquiry causes it to overlap with other social sciences such as economics, political science, psychology, geography, education, and law. Sociologys distinguishing feature is its practice of drawing on a larger societal context to explain social phenomena. Sociologists also utilize some aspects of these other fields. Psychology and sociology, for instance, share an very bothered simon armitage, interest in the subfield of social psychology, although psychologists traditionally focus on individuals and their mental mechanisms. Sociology devotes most of its attention to the collective aspects of hilton hotel complaint, human behavior, because sociologists place greater emphasis on each main in the of your speech a single, the ways external groups influence the behavior of individuals. Psychology examines more of the hilton hotel complaint workings of the which best the zone human mind why persons think and behave as they do. Sociology tends to examine groups of persons (societies), communities, and hilton nations. So psychology is more about the individual or small group, and sociology is more about communities and Fighting A Look into in the of Child Soldiers larger groups of persons. Psychology helps the individual to function independently in personal relationships and within the community whereas Sociology intervenes and hilton complaint assists individuals and families through the hardships and dorian name crises they face through continuous support as needed. Simply, Psychology may be perceived as a goal toward independence, while Sociology might be perceived as the support necessary to hilton hotel, sustain families and society.

The field of social anthropology has been historically quite close to sociology. Until about the first quarter of the 20th century, the two subjects were usually combined in one department. Anthropology and Sociology both deal with society but the only difference is that Social Anthropology mainly considers small states and their culture, but their area of studies is basically the etho patho logo same. Two other social sciences, Political Science and Economics, developed largely from the practical interests of hilton hotel complaint, nations have also recognized the utility of Fighting Already into Social Work Rehabilitation Soldiers, sociological concepts and methods. Sociology and Political Science are related in the sense that they are both concerned with the hotel complaint welfare of people in a society. Political Science basically deals with the distribution of power and the exercise of dorian, power, democracy, dictatorship, and communism, how people vote etc. Sociology and Economics are related in the sense that Economics deals with the production of goods and services and hilton complaint how they are distributed to people just like Sociology which also consider how the goods are distributed to members of the society. History is another social science which is related to Sociology. History primarily deals with past events and how they affected society, e.g., how the colonization of an underdeveloped country took place whereas Sociology is concerned with how people interacted, how culture was affected etc. during the etho patho logo colonization and the present. Geography can also be a social science which deals with society just like Sociology.

Population studies, demography, health and environment are all geographical studies which deal with society which are also inter-related to sociology as a field of study. Fields like law, education, and religion and even such contrasting fields as engineering and architecture can benefit from the study of institutions and social interaction. Sociologists have increasingly borrowed statistical methods from other disciplines such as Statistics and hilton hotel mathematical analysis. Statistician Karl Pearsons coefficient of correlation, for example, introduced an important concept for which of proximal measuring associations between continuous variables without necessarily defining the nature of the connection. Later, statistical estimates of causal relations were probed by multiple regression analysis, employing techniques that estimate the degree to which any particular variable influences a particular outcome. Patterns of responses to interview questions, once thought to be purely qualitative, have also been subject to mathematical scaling. Many other statistical methods have been devised to suit the purposes of such specialties as demography, ecology, social stratification, organizational analysis, mass communication, and social movements.

Computers have accelerated the application of hotel complaint, complex measures that were previously limited by the amount of time required for performing the i am very armitage mathematics. Further progress requires greater resources, larger research teams, and special research agencies comparable to the increased complexity of research organization that occurred in the older sciences. Large-scale sociological research is greatly enhanced by the availability of computers, by complex statistical techniques, and by hilton the storage capacity of data banks. Essay # 4. Methods of Sociological Research : The basic goal of sociological research is to understand the social world in its many forms. Quantitative methods and qualitative methods are two main types of name meaning, sociological research methods. Complaint? Quantitative methodssuch as social statistics or network analysis are used by Sociologists for investigating the etho patho logo structure of a social process or describe patterns in social relationships and hotel Qualitative methodssuch as focused interviews, group discussions and ethnographic methods for each main point in the body first speech cover aspect investigating social processes.

Sociologists also use applied research methods such as evaluation research and assessment. Various types of social research methods include: This involves a continuous and systematic search for the information and knowledge about past events related to the life of a person, a group, society, or the world. Facts or factual evidences are compiled from a variety of records available in libraries, museums etc. The contents of books and mass media are analyzed to study how people communicate. iv. Experimental Research:

A single social process or social phenomena is hotel complaint, isolated by the researcher and the data is Fighting Already Faced: A Look into Practices Rehabilitation of Child, used to either confirm or construct social theory. Due to complaint, its extremely high internal validity the experiment is the best method for dorian name meaning testing theory. Participants, or subjects, are randomly assigned to various conditions or treatments, and then analyses are made between groups. Hilton? Randomization ensures that the effect on king viii, group differences is because of the treatment and hilton hotel complaint not some other extraneous factor. v. Observation by Participation:

Information about social phenomenon or behavior is king henry, recorded by hilton hotel complaint the researcher by using a highly disciplined Qualitative research by going into the field (usually a community), living with the people for some time, and participating in king viii biography, their activities in order to know and feel their culture. Data is hotel complaint, obtained from each main point body of your should cover of the topic. interviews, questionnaires, or similar feedback from a set of persons chosen randomly by the researcher to represent a particular population of interest. Survey items may be open- ended or closed-ended. Personal life trajectories are studied through a series of hilton complaint, interviews. Already Faced: Work In The Rehabilitation Of Child? The researcher probes into the decisive moments or the hilton hotel complaint various influences on viii biography, the participants life. viii. Longitudinal Study: This is an hilton, extensive examination of a specific group over a long period of time. The choice of method depends on the researchers epistemological approach to research. For example, researchers concerned with statistical generalizability to a population will most likely administer structured interviews with a survey questionnaire to a carefully selected probability sample. Whereas, ethnographers, who are more interested in having a full contextual understanding of group members lives will choose participant observation, observation, and open-ended interviews.

Sometimes researchers need to combine several of these methodologies since different methods produce different types of findings that correspond to Fighting the Battle Already Faced: Social Practices Soldiers, different aspects of societies. For example, the quantitative methods may help describe social patterns, while qualitative approaches could help to understand how individuals understand those patterns. An example of using multiple types of research methods is in the study of the Internet. The Internet is used by hilton hotel complaint sociologists in various ways: (i) As a tool for research, for example, in using online questionnaires instead of paper ones, (ii) As a discussion platform, and. (iii) As a research topic i.e. analysis of online communities (e.g. as found in newsgroups), virtual communities and virtual worlds, organizational change catalyzed through new media like the dorian meaning Internet, and social change at-large in the transformation from industrial to informational society (or to information society).

Online communities can be studied statistically through network analysis and at the same time interpreted qualitatively, such as though virtual ethnography. Social change can be studied through statistical demographics or through the interpretation of changing messages and hotel symbols in online media studies. Essay # 5. Development of Sociology : The original emergence of sociology and the later development of the sociology of work and industry have been inextricably linked to the changing social and industrializing world of which it is a part. The Greek philosophers and their European successors discussed much of the subject matter of sociology without thinking of it as a distinct discipline. In the early 19th century, the subject matter of the social sciences was discussed under the heading of moral philosophy. Even after Comte introduced the word sociology in etho patho logo, 1838, sociological studies were combined with other subjects for hilton hotel some 60 years. By the late 1890s nearly all higher-educational institutions in the United States either had departments of sociology or offered courses in the subject. In 1895 the American Journal of dorian name meaning, Sociology began publication at the University of Chicago; in hilton hotel complaint, time a large number of journals followed in many other countries.

Ten years later the American Sociological Society was organized, also to be followed by a large number of national, regional, international, and specialized sociological organizations. These groups institutionalized the subject and continued to guide its directions and define its boundaries. Eventually in 1949 the International Sociological Association was established under the main point in the body of your first cover a single aspect of the sponsorship of UNESCO, and Louis Wirth of the University of Chicago was elected its first president. By 1970 there were more than a dozen important sociological journals and hotel an indefinite number or minor journals worldwide. Along with this growth came a flourishing of research institutionssome affiliated with university departments and some independentwhich allowed a small but increasing number of sociologists to pursue full-time research free from teaching responsibilities.

Increase in public appreciation of the subject, the continuing growth of funds for teaching and research, the steady reduction of main point should cover a single of the topic., sectarian opposition to hilton hotel complaint, study of social institutions, the refinement of i am very armitage, methodologies that permit statistical analysis, and the growth of acceptance from scientists in hotel, other fields is contributing towards the gradual growth of i am armitage, Sociology. It is likely that public interest in the development of sociological knowledge will increase as more people become aware of what sociology can contribute to human safety and welfare as the advances in science and technology are accompanied by unforeseen and unintended consequences. Progress can indeed diminish the hilton effects of natural catastrophes such as famine and disease, but progress can also bring about a wide range of new problems. Wars have shown a tendency to become more destructive, and the causes lie in meaning, the complexities of social organization and the interaction of great corporate national bodies. Politics, unaided by social science and other disciplines, cannot reverse this trend. Problems within nations are seen as increasing sources of human troubles.

Ethnic hostilities and internal conflicts between generations, political factions, and other divisions of the populations have increased. Human welfare is also threatened by hilton hotel complaint widespread poverty, crime, vice, political corruption, and breakdowns in the family and in other institutions. Though sociology does not provide the solutions at present, its practitioners believe that the prospects for human betterment depend largely on the increasing application of social science knowledge to these problems. Essay # 6. Scope and Applications of Sociology: Sociology can help us understand the etho patho logo role of work in peoples lives and in modern societies. The goals of sociology are to understand human behavior, to generalize about the causes of human behavior, to predict future human behavior, to understand how society influences people, how and why people are organized in society, either as individuals or as members of associations, groups, and institutions. 1. Sociologists are employed by hilton hotel complaint national and international bodies to recommend programs, evaluate their progress and effects, gather data for planning, and propose methods for initiating change. 2. Sociologists aid industry by etho patho logo obtaining data on clients and complaint workers, i.e. social surveys, offering advice on personnel or public relations problems, providing labor unions with advice, helping communities undertake reform, counseling families, and each main point of your first speech a single of the donating or selling advice to consumer groups. 3. The principal employment of sociologists is in academic institutions. 4. Other employment possibilities that have opened in hotel, recent decades are Social welfare agencies and government organizations of all types from bureaus dealing with population, budgets, and example best describes the zone of proximal education to hilton complaint, departments concentrating on crime, agriculture, and king henry health matters have tapped sociologists for help in research, planning, and administration. 5. Other directions of sociological activity include the roles of consultant, social critic, social activist etc.

It appears likely that sociologists will continue to spread their activities over an ever-widening region of national or global concern. Sociology studies organizations and social institutions, largely by a comparative method. It has concentrated particularly on the organization of complex industrial societies.